Shipping Policy

Trade name: Purely Market
Address: 110 Lakeview Dr Apt 43, Kissimmee FL 34741, United States
Phone: +1 (914) 508‑1040
Email: yesicacortes12@yahoo.com

Last Updated: February 2026

1. General Information

This Shipping Policy explains how Purely Market processes and ships orders, including handling times, available shipping methods, delivery estimates, and customer responsibilities. By placing an order with Purely Market, you agree to the terms described below.

2. Order Processing Time

Orders are typically processed within 2–3 business days after payment has been successfully received.
Orders are not prepared, shipped, or delivered on weekends or U.S. public holidays.
During busy periods (holidays, sales, limited-stock releases), processing may take longer. If there is a significant delay, we will contact you using the email or phone number provided at checkout.

3. Shipping Methods and Delivery Estimates

Actual shipping methods and delivery times may vary depending on your location, products ordered, and carrier availability.

Standard Shipping (Domestic)
Estimated delivery: 3–7 business days after dispatch.
Shipping cost: Calculated at checkout based on order weight, size, and destination.
Expedited Shipping (Domestic)
Estimated delivery: 2–3 business days after dispatch.
Shipping cost: Higher than standard; displayed at checkout.
Express / Next‑Day Shipping (where available)
Estimated delivery: 1 business day after dispatch for orders confirmed before the daily cut‑off time.
Shipping cost: Displayed at checkout; may not be available for all destinations or products.

All available shipping options and exact costs are shown at checkout before you confirm payment.

4. Shipping Area

Domestic Shipping:
Purely Market ships within the United States to locations serviceable by our carriers.
International Shipping:
International shipping is not offered by default. If you are outside the United States and wish to place an order, please contact us first to check whether special arrangements are possible.

If we are unable to ship to your address for any reason, we will notify you and cancel or adjust your order as appropriate.

5. Shipping Rates

Shipping charges are calculated at checkout and depend on:
- Selected shipping method
- Destination address
- Total weight and dimensions of the shipment
Any applicable sales tax or other legally required fees will be added at checkout.

From time to time, Purely Market may offer promotions such as free or discounted shipping (for example, free standard shipping above a certain order total). When applicable, those terms will be clearly displayed on the website and/or during checkout.

6. Shipment Confirmation and Tracking

Once your order has shipped, you may receive a shipment confirmation email including carrier details and, where available, a tracking number.
Tracking information usually becomes active within 24 hours after the carrier picks up your package.

7. Address Accuracy and Delivery

To help ensure successful delivery, customers are responsible for:

Providing a complete and accurate shipping address, including apartment, suite, or unit numbers where applicable.
Ensuring that the address is accessible for carrier delivery and that someone is available to receive the package, if required.

If a shipment is returned to Purely Market due to an incorrect or incomplete address, repeated failed delivery attempts, or refusal of the shipment, additional shipping charges may apply for re‑delivery.

8. Shipping Restrictions

Some products or destinations may be subject to shipping restrictions, for example:

Items that cannot be shipped to certain states or regions due to local regulations.
Limitations on shipping to P.O. Boxes, APO/FPO addresses, or remote locations.
Size or weight limits for specific carriers or services.

If your order is affected by such restrictions, we will contact you to discuss available options or refund the affected items if necessary.

9. Damaged, Lost, or Missing Shipments

Damaged Shipments

If your order arrives with visible damage to the packaging or products:
- Take clear photos of the outer packaging, shipping label, and damaged items as soon as possible.
- Keep all packaging materials and contents until the issue is resolved.
- Contact us at yesicacortes12@yahoo.com with your order number, description of the damage, and photos.

We will review the situation and determine an appropriate solution, which may include a replacement, partial refund, or assistance with a claim through the carrier.

Lost or Missing Shipments

If tracking shows "delivered" but you cannot locate the package:
- Check around your delivery area and with neighbors, building management, or mailroom staff if applicable.
- If you still cannot find the shipment, contact us with your order number and tracking information.

We will help investigate with the carrier and work with you on next steps.

Delivery Delays

Delivery timeframes are estimates and cannot be guaranteed.
Purely Market is not responsible for delays caused by carriers, weather, natural events, or other circumstances beyond our control.

For time‑sensitive orders, we recommend placing your order early and selecting an expedited shipping option if available.

10. Returns and Shipping Costs

If you accept returns or exchanges:

Original shipping charges may not be refundable unless the return is due to an error on our part (for example, wrong item shipped or confirmed defect).
Return shipping costs may be the responsibility of the customer unless otherwise specified in our Returns/Refund Policy.

Please refer to our separate Returns/Refund Policy (if published) for full details.

11. Changes to This Shipping Policy

Purely Market may update this Shipping Policy from time to time to reflect changes in our operations, shipping partners, or applicable laws.

Any updated version will be effective when posted on our website, unless stated otherwise.
We encourage you to review this page periodically to stay informed about our current shipping terms.